The second-hand marketplace Users Voice Frustration About Sizing Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The company said the revised method more closely matches other platforms.
It has advised users to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification regarding delivery choices following member complaints.
